Entry Level- Medical Administrative Assistant/Records Clerk (dublin / pleasanton / livermore)

OBJECTIVE: To obtain an entry level position in a health care setting providing professional patient care services.





WORK EXPERIENCE:


03/16/07-04/20/07


JMA Human Resources Management, San Mateo CA.


Medical Insurance Data Entry Clerk (Medical Billing Office)


Paid externship working under direct supervision of the office manager. Duties include: update patient accounts on IDX system using patient registration forms and encounter forms as source documents. Scan and file original documents using safeviewer for future reference. Enter provider charges using ICD-9 & CPT codes off encounter form, post insurance and patient payments to accounts and follow up/collections on unpaid overdue ballances. Update workers comp and pre-employment office visits cases into the IDX system using doctors 1st notes and patient encounter form.





9/2003-2/2007


Digital Service Providers, San Leandro CA.


Jr.Buyer/Parts Expeditor (Video Field Svc Co.)


Assist Sr. Buyer in identifying, locating, purchasing and expediting digital video equipment to 15 field service technicians at various west coast locations. Negotiate purchase price based on availability, quality and shipping costs. Process and ship RMAs with in strict guidelines while keeping track of pending, lost and outstanding returns. Primarily responsible for all warehouse duties: inventory control,ship/recv,stock clerk,expedite,file damaged frieght claims,proper storage and transportation of sensitive electronic equipment. On-line shipping methods using FEDX, UPS, DHL & LTL carriers.
Cross trained to fill-in the call center forwarding calls and answering customer questions.





7/2003-8/2003


Tri-City Imaging, Fremont CA.


Medical Records Clerk (Imaging Diagnostics Center)


Purge aged medical records to off-site storage location and re-file in alpha-numeric order. Using terminal digit filling system file current records in neat and orderly manner. Verify records are put together according to HIPPA guidelines. Retrieve, verify, transport and store all medical records. Communicate clearly and effectively with all staff members while learning the daily operations of a medical diagnostics center.





3/2002-6/2003


Mission Valley ROP School, Fremont CA.


Medical Administrative Assistant Program (Fulltime Student)


Successfully and satisfactorly completed an 18month,30hr a week extensive Medical Administrative Assistant Program. Training included medical office skills: develop patient relations, create patient files, follow doctors notes, charge slip/superbill, insurance verification & claim forms, compose collection letters, schedule appointments, retrieve patient demographics, pegboard accounting, discharge summaries, alpha-numeric and terminal digit filling. Keyboarding, Medical Terminology, Human Anatomy & Physiology, Medical Billing/Coding and Medisoft medical office software.

7/2001-2/2002
Tima Power Systems, Oakland CA.
Administrative/Parts Specialist (Critical Power Co.)
Provided clerical support to Sales & Service Depts. Scheduled service calls, setup travel arrangements, create & submit service contract quotes for approval, maintain customer and inventory databases,24hr on-call material support ordering & expediting test equipment and service parts to technicians at customer locations. Daily use of office machines:10-key,fax, copier, computer, multi-line phone, postal meter. Responsible for all warehouse duties: inventory control, ship/recv,forklift, company vehicle. Travel with technicians to assist in servicing customers equipment.

6/1992-6/2001
Avnet Electronics Marketing
Customer Service Representative (Manufacturing/Distribution)
Review customer orders on EDI system for completeness and accuracy before forwarding to production line. Maintain customer & inventory databases. Create and process international shipping documents. Implement & coordinate semi-annual inventories. Perform daily cycle counts. Reconcile inventory discrepencies and impliment reoccuring preventive measures. Correspond via email, phone and inperson with sales dept and customers with order status.
Work on special projects with supervisor involving improved warehouse safety and production issues.

VOLUNTEER EXPERIENCE:
8/2006-present
Eden Medical Center, Castro Valley CA.
Information Desk Receptionist
Assist Out Patient Registration & Admitting Depts with coordinating the flow of patients with sign-in procedure of walk-in and scheduled appointments. Safely transport specimens to the lab. Retrieve and transport documents/patient records to various departments under strict HIPPA guidelines. Transport discharged patients in a courteous manner using wheelchair. Greet,give directions and patient status to patient family members and friends. Escort the general public to appointments within the hospital.

3/2003-9/2003
Washington Hospital Health Information Center, Fremont CA.
Librarian/Front Desk Receptionist
Greet and assist patients, staff and general public with locating educational material in the library including: websites, books, videos, literature on illness and health related issues. Issue new library cards, check in material and file. Assist Library Director with special assignments of planning events and composing letters for community distribution.

EDUCATION & MILITARY:
6/07-8/07, Hayard Adult School, Hayward CA.
Medisoft Office Management Software

8/06-12/06, Castro Valley Adult School, Castro Valley CA.
Basic Human Anatomy & Physiology

1/06-7/06, Hayward Adult School, Hayward CA.
Medical Insurance Billing/Coding

8/05-12/06, Castro Valley Adult School, Castro Valley CA.
Medical Terminology I & II

7/03-8/03, Mission Valley ROP, Fremont CA.
Microsoft Office User Proficiency Certification

3/02-6/03, Mission Valley ROP, Fremont CA.
Medical Administrative Assistant Program

2/00-12/01, Ohlone Community College, Fremont CA.
Business English & Composition

9/98-6/99, Mission Valley College, Santa Clara CA.
Elementary Algebra

United States Marine Corps, Yuma AZ.
Aviation Ordinance Technician

Reference available upon request.