Objective: Obtaining a position in which I can utilize productively and passionately my A/R-Collections skills



Work History:



2/2007- 6/2007 Credit and Collection Analyst

Company-Confidential

Reviewing and analyzing customers’ payments and deductions for returns and defective items

Creating and applying credit memos to close invoices and debit memos

Contacting customers daily because of past due invoices and unauthorized deductions

Interacting with sales / customer service departments with regard to advertising and rebates programs

Reconciling calculating customers’ deductions

Generating various reports for management and sales teams



3/2006-1/2007 Overseas due to a family obligation

2/2005-2/2006: Collections Analyst

Macromedia Inc.

Creating excel aging report from Oracle.

Contacting customers with past due invoices via phone and emails, achieving excellent collections goals

Interacting extensively with USA and Canadian government agencies to insure payments

Creating manual invoices to suit customers requirements for releasing payments promptly

Analyzing accounts with open balances, processing write offs, adjustments due to billing errors and tax exempts

Printing, scanning and emailing invoices for customers

Researching for payments received without proper remittance support

Submitting invoices to companies accounts receivable websites

Generating weekly accounts status report as well as monthly-cash forecasting and a/r bad debts reserve reports

Resolving shipping and billing errors by interacting with customers and various company’s departments

Participating in the transition team during the merger process of Macromedia with Adobe



9/2003-11/2004: Accounts Receivable Specialist

Medialive International San Francisco

Processing incoming checks, preparing deposit slips to various bank accounts, identifying payments including in US and Canadian currencies, applying them to the correct accounts in oracle

Resolving overpayments and payments on accounts, initiation of accelerated invoicing

Handling multi credit cards payments through online merchant accounts (Verisign and JetPay)

Researching, reconciling and creating reports of past payments

Daily cash applications in Oracle of direct deposits and wire transfers made into the company bank accounts

Compiling back up material of unpaid invoices for collections agency

Maintaining constructive relationship with customers, while resolving complex billing problems

Applying complex credit memos due to order changes or cancellations



3/2001- 8/2003: Consulting work-Accounts Receivable/Commercial Collections, including work experience in a communication company and a law firm

Handling complex collections issues of past due invoices with various matter numbers, which were sent to large health organizations

Using extensively the Elite accounting software and the tasks feature in MS Word for effective contacts / relationships with clients

Sending demand letters to unresponsive clients

Entering expense reports into accounts payable



1/2000-3/2001: Accounts Receivable Administrator/Credit and Collections Analyst

Miller and Freeman publishing company

Making daily collection calls and follow-ups from aging report

Preparing and distributing a weekly collections report for company’s accountants

Correcting billing discrepancies, resolving disputed payments

Arranging payment plans for unpaid invoices

Reviewing, verifying, approving clients’ advertisements and billing the company accordingly

Reapplying prepayments, processing charges back, printing out invoices for mailing

Filing reconciliation forms and compiling/assembling accounts receivable batches for scanning



5/1998-11/1999: Billing Coordinator

LesConcierges@American Express, San Francisco, CA

Creating Billing Records-reflecting customers’ payments and payments for vendors

Adjustments of billing records/invoices for discounts and commissions

Generating customers payments reports with access database program

Tracking and maintaining order list-including daily contract with vendors

Reconciling vendors statements and approving them for payments

Processing credit cards payments with on-line CyberCash program / Collections of declined credit card



6/1991 to 5/1993

Studied accounting at the City College of SF

Education:

6/91 to 5/93 Certificate in Accounting/Bookkeeping from City College of SF

9/81 to 5/82 Geography, Tel-Aviv University

Office Skill: Familiarity with MS Word, Excel, Oracle 11i , PeopleSoft, QuickBooks, Elite, 10 Key by touch

Foreign Languages: Fluent in Hebrew, Conversant in German

Hobbies: Baroque Music, History, Travel to Europe